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Agency

Vision and mission

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ESA / About Us / esait

The IT Department of ESA works to be the bridge between the world of business and technology. Our vision is:

  • The IT Department is a crucial partner for space, science and research activities at ESA,
  • The IT Department is a strategic and business partner for ESA,
  • The IT Department is a value-added service for the ESA workforce,
  • The IT Department achieves efficiency and effectiveness through user-centric operations,
  • The IT Department is proactive.

 

Our mission is to:

  • Achieve and maintain the position as single contact point and provider for common IT services and solutions within ESA,
  • Support all directorates in the delivery of their IT products and services,
  • Act as a catalyst to consolidate multidirectorate IT initiatives,
  • Act as a change agent for the Agency,
  • Promote ESA wide efficiency and effectiveness initiatives for resource distribution, management and utilisation,
  • Provide user-centric solutions and support services,
  • Enable seamless operations of ESA through the operation and evolution of IT solutions and services,
  • Enable the highest degree of collaboration and cooperation among our user communities in the Agency and with our external partners,
  • Secure and protect ESA´s information assets,
  • Support and enable the evolution of the Agency’s objectives through innovation and effective IT solutions and services,
  • Provide the Agency with the best IT solutions and tools to enable its core business operations,
  • Enable the Agency’s digital transformation. 

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