Reinhold Ewald, ESTEC operations manager (Age: 37, Nationality: German)
"It may all sound rather complicated, but what an operations manager actually does is ensure that the flight goes without a hitch. He ensures that the astronaut has some time to himself and yet also has time for the experiments and the occasional chat with the press. There are only so many hours in the day, and opinions vary as to how they should be spent. The operations manager catalogues all these opinions and eventually makes a decision. From my own experience as an astronaut, I know that you cannot know everything when you are on board the Space Station. You have to rely on the ground crew. Communication has to be brief, clear and accurate, and it is my job to ensure that it is."
Giovanni Gravili, planner (Age: 29, Nationality: Italian)
"You never have enough time on board the International Space Station. For that reason, you need to help the astronauts to work as efficiently as possible. A proper time schedule is needed and that is what I help to create. It was extremely useful to us that the mission has been extended by one day. André Kuipers will be very busy on board. In principle, we draw up the schedule, but if he has any comments or suggestions for improvement we try to incorporate these. It is a hectic job, all things considered, and we keep our fingers crossed that everything will go smoothly during the flight. During the flight, there is no time to really relax. We know from experience that there will also be plenty to do during the mission."